By Coleen Ellis

Work Hard for Your Families

 June 14, 2010   Two Hearts Pet Loss Center

Work Hard for Your Families

Your families and veterinary partners deserve fabulous service!

While daily business practices will see challenges, these challenges can be met and dealt with successfully by keeping in mind the most infamous radio station, WII – FM. “What´s In It For Me.”
As a business, it´s our job to understand what´s important to all of those different types of people our organization will touch. From veterinarians to families experiencing the loss of a pet, successfully overcoming these challenges and barriers by knowing what each type of person needs will bring the business relationship to a place of common ground.
When we as business proprietors understand what´s important to each unique person/other business/other owners – we will then be poised to fill the needs that they will have – thus moving everyone to a point of being satisfied and fulfilled. From there – we have “opportunities” to serve both of these groups in an even larger fashion.

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